Privacy Policy

1. Introduction

Tuendi (CY) Ltd ("Tuendi", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tuendiglobal.com (the "Website") or use our services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.

2. Information We Collect

2.1 Personal Data You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form (name, email, phone number, company name, message)
• Schedule a consultation through our booking system (meet.tuendiglobal.com)
• Subscribe to our newsletter or updates
• Engage with us for professional services
• Communicate with us via email or other channels

2.2 Automatically Collected Data

When you visit our Website, we may automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3. Cookies and Tracking Technologies

3.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our Website. Google Analytics uses cookies to collect information about your use of the Website, including your IP address. This information is transmitted to and stored by Google on servers in the United States.

Google may use this information to evaluate your use of the Website, compile reports on website activity, and provide other services relating to website activity and internet usage. For more information about Google's privacy practices, please visit: Google Privacy Policy

3.2 Essential Cookies

We use essential cookies that are necessary for the Website to function properly. These cookies do not collect personal information and cannot be disabled.

3.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To provide, maintain, and improve our services
• To send you relevant information about our services (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or security issues

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze data. These include:

• Google Analytics: Web analytics and traffic analysis
• Booking System (meet.tuendiglobal.com): Consultation scheduling
• Cloudflare: Website security and performance
• Email Service Providers: For communication purposes

These third parties have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our Website and conducting our business
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another party
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@tuendiglobal.com

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

11. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: